Security Procedures
Holland Financial Inc. strives to implement appropriate procedures concerning electronic communication; including data retention. Given our current technological environment, the establishment of parameters addressing these areas is critical and imperative to our firm. These types of methodologies facilitate necessary compliance mandates by adhering to confidentiality requirements that may pertain to our clients. This practice may also help to promote reasonable safeguards regarding electronic and online interactions with the general public. Holland Financial Inc. makes a significant effort to the extent possible, to implement industry best practices relative to the use of technology. In an effort to maintain adequate levels of security, our firm strives to mitigate on line threats by monitoring access to networks, communication, data protection, physical records and system servers. Access to our web pages requires utilizing the latest version of a secure browser such as Netscape Navigator, or Internet Explorer. Our website is available to those with a legitimate business purpose, including but not limited to service providers; various industry professionals and those seeking to engage our firm.
Clients of Holland Financial Inc. may have confidential information in which they can access through our website. We provide a platform allowing clients to access details within a secure portal. The technology platform that is available to our firm uses industry standard commercial hardware and software programs which are secured at the operating systems level with restricted login fields. These network security measures ensure that any client maintaining a relationship with us may access sensitive information in an efficient and timely manner. Any specific client data is physically stored on servers located behind a firewall. The data is available only to the authenticated user, and can only be accessed by a designated system for specific application uses. On-line confidential client information and/or transactions are encrypted with up to date server technology.
Permission based access to client details and other important content is controlled by the client. Information within privileged areas is transmitted through Secure Socket Layer (SSL), which encrypts the data between the client’s browser and the web server. A unique user name and password will be provided to clients utilizing a permission based portal within the website. It is the client’s responsibility to maintain the confidentiality of their information, including periodically updating their unique user name and password. Holland Financial Inc. should be notified as soon as possible in the event a client suspects a compromise has occurred concerning their confidential information or any other possible breach of security.
The internet's vast communication potential and the rapid dissemination of data has attributed to increased efficiency in terms of how business is conducted today. As technology develops, it is the intention of our firm to use the latest systems management available to aid us in continuing to provide a favorable and quality business experience. To facilitate navigation within our site, we may contract with other companies to assist us with tracking technology (cookies). This is a term used to describe bits of information that some websites create when their site is accessed. A cookie is unique to the computer that a visitor is using at the time of the session and can only be read by the website that placed it on the computer.
This type of tracking information enables our firm to improve the content, functionality and ease of use when accessing our web pages. Cookies do not collect any personally identifiable information pertaining to a visitor, nor can this method of tracking be used to obtain data from the hard drive of the computer used by the visitor. Cookies contain no viruses and can be deleted from one’s computer at any time. Companies that we may use to assist us with tracking technology are prohibited by law from using the information gathered for their own purposes, or sharing this information with third parties. When our firm receives electronic communication from a site visitor, we may use their e-mail address to respond. The visitor’s e-mail address and message may be retained or archived as required by law or regulation.
All users should be advised no method of transmission over the Internet, or method of electronic storage is 100% secure, so we unfortunately cannot guarantee absolute security.
It is important to be aware that the confidentiality or privacy of any communication and content transmitted to or from our website and over the internet cannot be guaranteed. The provision of services through the firm’s website is dependent on accessibility of the internet. In this regard, the probability does exist that the provision of services could be adversely affected by, among other risks, breaches in security, temporary loss of services, delays in services, inconsistent quality of services, loss of data or technical support, general business interruption, and uncertain legal, regulatory and tax issues concerning the internet. Holland Financial Inc. shall not be liable for any losses or expenses, as a result of a user’s inability to access the internet, including damages or costs of any kind that are incurred by a user.
The firm will have no liability, should there be any unauthorized attempt to gain access, or in the event access is inadvertently obtained to privileged and unauthorized areas of our website, including password protected web pages. Our firm does not provide any non-public personal information to third parties, except as required by law. Details concerning our privacy policy may be accessed from our website, as well as within the firm’s legal disclosure, which is available upon request. Clients who access a permission based portal within our website will be required to complete an initial registration process in accordance with proper authentication procedures.